Mills & Reeve LLP extranet terms of use

We are Mills & Reeve LLP, a limited liability partnership registered in England and Wales with registered number OC326165 and VAT number GB 104 8345 88. Our registered office is at 7th & 8th floors, 24 King William Street, London EC4R 9AT, which is the firm's London office. Click here to download a list of members (with details of each member's qualification). The list may also be inspected at any of the LLP's offices.

Mills & Reeve LLP is authorised and regulated by the Solicitors Regulation Authority and is subject to the SRA Standards and Regulations 2019.

You agree to the following terms of use in relation to your access and use of this extranet on your own behalf and on behalf of your institution / employer. You confirm that you are an authorised representative of your institution / employer and are entitled to agree to these terms of use on behalf of your institution / employer. You agree to ensure that all employees and officers of your institution / employer who have access to this extranet are aware of and will be bound by these terms of use.

If you do not accept these terms of use, you should not use or continue using this extranet.

This extranet provides you, according to the service to which you have subscribed, with information about the progress of matters on which you have instructed Mills & Reeve LLP, access to legal know how and information and/or to a database of your properties and documentation relating to them.

Code of conduct

You agree to keep confidential any personal login and password provided by Mills & Reeve LLP, to inform Mills & Reeve LLP if your extranet password is lost or disclosed to a third party and to be responsible for any loss or damage resulting from use of your login or password by any third party .

You agree not to use this extranet in any way which disrupts, interferes with or restricts the use of this extranet by other users, and not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of this extranet or attempt to transmit to or via this extranet any information that contains a virus, worm, trojan horse or other harmful or disruptive component.

You also agree not to change, modify, delete, interfere with or misuse any data accessed through the extranet relating to any third party.

Your right to use the contents of the extranet

Except where otherwise specified, Mills & Reeve LLP owns or is licensed to use the copyright and all other intellectual property rights in this extranet, the material contained in this extranet, and (where applicable) rights in the creation and maintenance of your estate terrier and provision of online access to you. This includes all intellectual property rights in texts, icons, data, information, programming, scripting, design, layout and all other elements of the online service provided to you

Material provided in this extranet may be downloaded, viewed and printed for internal use within your organisation provided that no trade mark, copyright or other proprietary notices, or any restrictions on use or disclaimers contained in or appearing on such material are removed in whole or in part. Material contained in this extranet may not otherwise be copied, reproduced or redistributed in whole or in part without the prior written consent of Mills & Reeve LLP.

Your responsibility to inform us of changes of personnel

You agree to inform us as soon as you become aware that any member of your organisation with access to this site is no longer authorised to access the site (for example if they leave the organisation, or are no longer authorised to view the site for any reason). You must send the name of the account* and the name and e-mail address of the person who is no longer authorised to access the account to, with a request to delete that person from the account. Until we are so informed the individual will continue to have access to the site, even if they have left your organisation. *The name of the account is usually just your organisation's name, but if your organisation has more than one account, please send the organisation's name and relevant account name(s).

How we will use your personal data

Mills & Reeve LLP will process your personal data fairly and lawfully in accordance with professional standards and data protection and privacy laws applicable to the firm (including, as applicable: the Data Protection Act 2018, the UK GDPR and the EU GDPR). This notice sets out how we use your personal data provided to us to register you for access to the extranet on your own behalf and on behalf of your institution / employer. Further information on how we use personal data provided by our clients is available on our website: We may amend our privacy information periodically to ensure that it is operating effectively and complies with relevant laws and regulations.

Important notes

Where financial information relating to matters on which you have instructed Mills & Reeve LLP is made available on the extranet, such information is taken from the firm's systems but may not be completely up to date, and it does not necessarily indicate the amount your organisation will ultimately be invoiced.

Where documents have been drafted by Mills & Reeve LLP for your organisation and those documents are made available on the extranet, such documents are provided on the basis that they are for use only in connection with the matter for which they were created, and do not constitute legal advice in relation to and are not to be used in connection with any other matter.

Where general know how documents produced by Mills & Reeve LLP are made available to you, such documents will not constitute legal advice. Mills & Reeve LLP will not be liable for any reliance placed on such documents by you or your organisation unless advice is taken on the specific circumstances in which such documents are to be used.

Where you have subscribed to the estate terrier service, then subject to your payment to us of the relevant fee, we will use our reasonable endeavours to ensure that your estate terrier is maintained and up to date. However, you acknowledge that all other warranties, undertakings, conditions and terms, express or implied, whether by common law, statute, custom, trade usage, course of dealings or otherwise (including without limitation as to quality, fitness for purpose, performance or suitability for purpose) in respect of your estate terrier are hereby excluded.

All information contained on the estate terrier is based on documents or other data supplied to Mills & Reeve LLP. We are not responsible for the accuracy of data outside our knowledge or possession. The terrier should be regarded as being for information purposes only and further legal advice should be sought before relying on the information contained in it. In particular you should note that where legal documents are summarised on the terrier, any such summary will cover certain salient aspects only rather than every single clause of the document. Also, any plans appearing on the terrier should be regarded as being for information purposes only as they may be subject to distortions in scale or other alterations. This is in keeping with Land Registry policy.

You acknowledge that we have no liability to you for direct loss, indirect, economic or consequential loss whatsoever; loss of revenue; loss of profits; loss of business; loss of goodwill or reputation; loss of use; any deletion, corruption, destruction, loss or removal of data or any professional charges, arising out of or in connection with your use of the extranet.

Owing to the nature of the internet Mills & Reeve LLP cannot guarantee that the extranet will always be available to users. You should ensure that you have appropriate protection against viruses and take steps to ensure the security of your computer network when using the internet.


Mills & Reeve LLP may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this extranet. The firm reserves the right to terminate your access to the whole or part of this extranet if it considers that you have breached these terms of use or that your use of the extranet is detrimental to the extranet, to other users' estate terriers (where applicable) or to our other IT systems.

Mills & Reeve LLP reserves the right to withdraw the provision of this extranet on one month's notice to you (or, in the case of the estate terrier, in accordance with any alternative notice period that may have been agreed with you in writing). In the event that you cease to be a client of Mills & Reeve LLP, your right to access this extranet shall immediately terminate. In addition, for security reasons we may disable your access to the extranet if we believe you have not accessed your account for more than 12 months.

These terms of use shall be governed by and construed in accordance with English law. Any dispute arising out of the accessing or use of the extranet shall be subject to the jurisdiction of the English courts.

In the event of any comments or questions concerning the extranet or these terms of use, users should contact Mills & Reeve LLP by e-mailing or writing to 1 St James Court, Whitefriars, Norwich, NR3 1RU.

© Mills & Reeve LLP

© Mills & Reeve LLP | Terms of Use | Cookie Policy